Garfield AI Showcases Live Platform Demonstration to Legal Services Board and Leading Legal Sector Stakeholders

London, 24 September 2025 – Garfield AI provided a live demonstration of its AI-powered debt recovery platform at the Legal Services Board's "Reshaping Legal Services" event, hosted by Clifford Chance. The event brought together regulators, major law firms, social organisations, consumer advocacy organizations, and law students to explore AI's evolving role in legal services and its implications for regulation and consumer protection.

The Legal Services Board's Strategic Focus on AI

The Legal Services Board, which oversees legal services regulation in England and Wales, convened the event as part of its broader strategy to understand emerging technologies and their regulatory implications. The LSB's approach emphasizes "smarter regulation," i.e. balancing support for economic growth and innovation with robust consumer protection in a rapidly changing technological landscape.

The choice to feature Garfield AI alongside global law firm Clifford Chance and Citizens Advice demonstrates the LSB's recognition of AI's impact across the full spectrum of legal services, from large commercial firms to consumer-focused platforms.

A Prestigious Venue and Audience

Clifford Chance, one of the world's leading international law firms, hosted the event at its London offices. The audience included:

Legal Services Board leadership and regulatory experts
Senior lawyers from major law firms
Consumer protection advocates from Citizens Advice
Law students who engaged with thoughtful questions about AI's future in legal practice

This diverse gathering reflected the broad stakeholder interest in how AI will reshape legal services delivery and regulation.

Three Perspectives on AI in Legal Services

The event featured three distinct presentations, each offering a different perspective on AI implementation:

Clifford Chance: The Global Firm Perspective

Clifford Chance discussed their approach to AI, covering:

AI regulation across jurisdictions - How different legal systems approach AI oversight
Diversity - The importance of diversity and inclusion in AI products and services
Current AI tools - Specific AI technologies already in use at the firm

This presentation highlighted how major commercial firms are integrating AI into their practices while navigating complex international regulatory landscapes.

Citizens Advice: The Consumer Support Perspective

Citizens Advice presented their experience using AI to improve service delivery:

Efficient information access - Helping advisers quickly access relevant information to assist clients
Safeguards implementation - Building protections to ensure AI use maintains quality and accuracy

This perspective emphasized AI's potential to enhance consumer-facing legal and advisory services while maintaining appropriate safeguards.

Garfield AI: Live Platform Demonstration

Garfield AI provided a live demonstration of the platform, showcasing how AI technology accelerates and simplifies small debt payment recovery for UK businesses. The demonstration illustrated:

End-to-end process automation - From initial claim assessment through court filing
User-friendly interface - Making complex legal processes accessible to non-lawyers
Regulatory compliance - How the platform operates within SRA oversight
Practical problem-solving - Addressing the real-world challenge of unpaid SME invoices

The live demonstration format allowed attendees to see the platform in action, moving beyond theoretical discussions to concrete examples of AI-powered legal service delivery.

Addressing the SME Debt Crisis

Garfield's demonstration highlighted a critical access to justice issue: UK small and medium-sized businesses are owed up to £20 billion in unpaid debts. Traditional legal routes make pursuing many of these claims uneconomical, forcing businesses to write off legitimate debts.

The platform's ability to automate the small claims process while maintaining legal quality and regulatory compliance demonstrates how AI can address market failures and expand access to legal services for underserved populations.

Engaging the Next Generation

The presence of law students at the event and their thoughtful questions about AI's future role in legal practice reflects growing recognition that AI literacy will be essential for tomorrow's lawyers.

Garfield's demonstration provided these future legal professionals with concrete examples of how AI is already transforming legal service delivery, helping them understand both the opportunities and responsibilities that come with AI-augmented practice.

Smarter Regulation in Practice

The Legal Services Board's decision to convene this event exemplifies its "smarter regulation" approach. Rather than reacting to technological change after the fact, the LSB is proactively engaging with AI innovation to understand its implications for:

Consumer protection - Ensuring AI legal services maintain quality and accountability
Market innovation - Supporting beneficial innovation that expands access to justice
Regulatory frameworks - Developing appropriate oversight mechanisms for AI legal services
Professional standards - Maintaining legal profession integrity in an AI-augmented environment

Garfield's participation in this dialogue, as the first SRA-authorized AI-driven law firm, provides regulators with practical insights into how AI legal services can operate responsibly within existing regulatory frameworks.

Building on Regulatory Engagement

Garfield's invitation to demonstrate at the Legal Services Board event reflects the platform's strong track record of regulatory engagement:

First AI-driven law firm to receive SRA authorization
Proactive regulatory approach - Seeking oversight rather than operating in grey areas
Transparent operations - Open dialogue with regulators about capabilities and limitations
Consumer protection focus - Building safeguards and accountability into core architecture

This approach has positioned Garfield as a valuable partner for regulators seeking to understand and appropriately oversee AI legal services.

Resources Available

The Legal Services Board has made event slides available on their Reshaping Legal Services blog, providing additional resources for those interested in learning more about AI's role in legal services and regulatory considerations.

The Chair's blog post about the event is available at legalservicesboard.org.uk.

The Path Forward

As the Legal Services Board continues its strategic focus on understanding emerging technologies, platforms like Garfield provide valuable real-world examples of how AI can transform legal service delivery while operating within appropriate regulatory oversight.

The "Reshaping Legal Services" event demonstrated that successful AI integration in law requires collaboration between innovators, regulators, established legal institutions, and consumer advocates—all working together to ensure technology serves the interests of consumers and the broader justice system.

About Garfield AI Garfield AI is the world's first AI-driven law firm, approved by the Solicitors Regulation Authority. The platform helps businesses recover small debts through automated processes that combine AI technology with expert legal systems, maintaining the highest standards of legal practice. Founded by senior City litigation lawyer Philip Young and quantum physicist Daniel Long, Garfield is transforming access to justice for UK SMEs through responsible technological innovation. Visit garfield.law to learn more.

Media Contact: Philip Young, CEO - philip@garfield.law Daniel Long, CTO - dan@garfield.law