These Terms of Service (“Terms”) govern your access to and use of the publicly-accessible portions of the website located at www.garfield.law (the “Website”). The Website is owned and operated by Garfield.Law Ltd (“Garfield”, “we”, “us” or “our”).
1. Scope of Terms
1.1 These Terms apply to the content of the Website (including text, software, data, formatting, documents, graphics, written content, media and all other materials made available on the publicly-accessible portions of the Website) (collectively the “Content”).
1.2 Please review these Terms carefully. By accessing or using the Website, you agree to be bound by these Terms. If you do not accept these Terms, you must not access or use the Website or the Content.
1.3 These Terms relate only to the publicly accessible portions of the Website (i.e., sections that do not require a username/password login). Separate product or client Terms and conditions apply once you onboard as a user of Garfield.
2. Permitted Use
2.1 The Content is intended solely for your personal, non-commercial use. By accessing the Website, you agree that you will:
(a) not use the Website or the Content in violation of any applicable law or regulation;
(b) not copy, modify, reproduce, distribute, publish, display, transmit or otherwise exploit the Content (in whole or in part) except as expressly permitted;
(c) not take any action which could damage, disable, overburden or impair the functionality, availability or quality of the Website or the Content;
(d) not use automated tools (such as robots, spiders, crawlers) to access, monitor, extract or index the Website or the Content, nor bypass any access control or security feature;
(e) not use the Website for competitive or fraudulent activities, or to advertise, solicit or sell any goods or services, or to exploit the Content for commercial gain.
2.2 All intellectual property rights in the Content or on the Website are owned by us, our affiliates, our suppliers or third-party licensors. None of these rights may be reproduced without our prior written consent. Nothing in these Terms grants you a right, title or interest in the Website or the Content beyond the limited use permitted herein.
3. Disclaimer of Advice / No Solicitor-Client Relationship
3.1 The Content is provided “as is” and “as available”. We do not make any guarantee or representation or warranty whether express or implied regarding accuracy, completeness, timeliness, suitability, reliability or fitness for a particular purpose.
3.2 The Content is for general information only. It is not intended to create a solicitor-client relationship, nor to constitute legal or professional advice, and does not constitute an offer or solicitation of services. You accept that the Content’s information and materials may not reflect the most up-to-date legal developments. You should not act or rely on the Content without seeking appropriate professional advice.
3.3 We accept no liability for any loss or damage arising from your reliance on the Content. We bear no responsibility or liability regarding any matters connected to you or any third party’s use of the Content.
4. Third-party links
4.1 The Website may contain links to external websites or resources. We are not responsible or liable for the availability, content or accuracy of such external websites. We do not endorse nor make any representations about them.
4.2 You may link to our Website without prior permission, provided you link only to the homepage or publicly accessible Content and do not represent any endorsement by us.
5. Modification of Content and Terms
5.1 We may modify the Content at any time without notice. You should review the Website periodically to stay informed of any updates.
5.2 We may update these Terms from time to time. When we do, a revised “Effective Date” will appear at the top of these Terms. Your continued access or use of the Website after such revision means you accept the updated Terms.
6. Claims Estimator Tool
6.1 The Website may offer a claims estimator tool (the “Estimator Tool”) which allows users to upload an invoice or related document in order to receive an estimated recovery amount. The estimate is generated for general informational purposes only and does not constitute legal or professional advice, a guarantee of outcome or a commitment by Garfield to accept or act on your claim.
6.2 Uploading any invoice or document to the Estimator Tool does not create a client relationship, solicitor-client relationship or contract for services with us. If you elect to become a user, separate onboarding and user Terms will apply.
6.3 The Estimator Tool uses automated processing, including AI-based models, to analyse uploaded documents and generate an estimate. Final decisions regarding any claim are subject to review by qualified professionals and are not based solely on the output of the tool.
6.4 By uploading any document to the Estimator Tool you warrant that (i) you have the right to submit the document (and any included data) to us, (ii) you have obtained any required consents or legal basis to permit its use, and (iii) you will not upload any material containing third-party confidential or privileged information unless you are authorised to do so.
7. Data Protection, Confidentiality & Retention
7.1 Any personal data or document you upload to use the Estimator Tool will be processed in accordance with our Privacy Notice and applicable data protection laws, including the UK GDPR and the EU GDPR (as applicable). We process the data on the basis of our legitimate interests in providing the Estimator Tool, improving our services, and contacting you regarding our services.
7.2 We treat any uploaded document and its contents as confidential for the purposes of these Terms and our Privacy Notice. Document submissions will be handled in line with our security and confidentiality practices including encryption in transit and at rest, access controls and secure deletion procedures.
7.3 Retention policy: Documents uploaded to the Estimator Tool will be retained for up to 90 days from submission if you do not onboard as a user. If you do become a user within that 90-day period, the retention and handling of those documents will then be governed by our client Terms and our Privacy Notice. After the 90-day retention period any uploaded document will be securely deleted, although we may retain anonymised statistical data derived from its contents for service improvement, provided it cannot be used to identify you.
7.4 We may contact you after you submit a document to the Estimator Tool with information about your potential claim, our services, and related resources. You have the right to opt-out of such communications.
7.5 If you object to our processing of your data on the basis of legitimate interests, or request access, correction, erasure or portability of your data, please refer to our Privacy Notice for instructions on how to contact us.
8. Limitation of Liability
8.1 Nothing in these Terms limits or excludes our liability for death or personal injury caused by our negligence, or for fraud or for any liabilities which cannot by law be excluded or limited.
8.2 Subject to clause 8.1, our maximum aggregate liability to you in connection with your use of the Website or the Estimator Tool, whether in contract, tort (including negligence) or otherwise, shall be limited to £1 or the equivalent in your currency.
8.3 You agree not to rely on the output of the Estimator Tool as a guarantee of outcome, and we disclaim liability for any loss, damage or expense incurred as a result of your reliance on it.
9. Governing Law & Jurisdiction
9.1 These Terms are governed by and construed in accordance with English law.
9.2 Both you and Garfield accept the exclusive jurisdiction of the English courts.
10. Miscellaneous
10.1 If any provision of these Terms is held invalid, illegal or unenforceable in any respect, the validity, legality or enforceability of the remaining provisions shall not be affected or impaired thereby.
10.2 These Terms, together with our Privacy Notice and Cookie Policy, constitute the entire agreement between you and us in relation to your access and use of the Website’s publicly-facing portions and supersede any prior terms, representations or communications.
10.3 No waiver of any term of these Terms shall be deemed a continuing waiver unless expressly given in writing by us.