Garfield AI CEO Discusses AI in Legal Services at Global LegalTech Talks

Philip Young joined an international panel of legal technology leaders at Global LegalTech Talks to explore what AI looks like in legal practice, discussing hybrid AI models, document processing transformation, and client-centric approaches alongside experts from Ashurst Advance, Salesforce, VWV, and Blacklaws Consulting.

Legal Tech
5 min
Philip Young speaks at Global LegalTech Talks webinar

Garfield AI CEO Joins International Legal Technology Experts to Explore AI's Transformative Role in Legal Services

London, 25 June 2025 – Philip Young, CEO and co-founder of Garfield AI, participated in a Global LegalTech Talks webinar titled "What does AI look like in legal," joining distinguished panelists to explore how artificial intelligence is transforming legal document processing, enabling digital transformation, and reshaping client-centric legal service delivery.

The one-hour webinar, co-hosted with Salesforce, brought together legal technology leaders from major law firms, consulting practices, and innovative legal service providers to examine the current and future state of AI in legal services.

The session's framing captured AI's transformative potential: "Imagine a world where mundane, repetitive tasks are seamlessly handled by intelligent systems, freeing up legal professionals to focus on more strategic, creative, and impactful work."

Distinguished International Panel

Philip joined an impressive lineup of legal technology experts:

  • John O'Donoghue (Host) - Global Director of Legal Operations, Ashurst Advance
  • Philip Young - Co-Founder & CEO, Garfield AI
  • Christina Blacklaws - Managing Director, Blacklaws Consulting
  • Dave Bloor - Director of Digital, Data, and Technology, VWV
  • Ed Thompson - Senior Vice President, Market Strategy, Salesforce

The panel represented diverse perspectives across the legal technology ecosystem, from global law firm innovation arms to specialized consultancies and technology platforms.

Key Discussion Themes

The webinar explored critical questions about AI's role in legal services:

Current Industry Technological Landscape

The panel examined where the legal industry stands today in AI adoption. From document automation to contract analysis, AI tools are already deployed across various practice areas. However, adoption remains uneven, with significant gaps between early adopters and firms still exploring AI's potential.

Philip's perspective from Garfield, the first law firm globally authorized to provide legal services via an AI-based solution, offered unique insights into comprehensive AI integration rather than incremental tool adoption.

Hybrid AI Models

A central theme was hybrid AI architectures that combine different approaches to artificial intelligence. Philip has previously discussed Garfield's hybrid model combining:

  • Expert systems encoding legal knowledge and procedural rules
  • Large Language Models (LLMs) providing natural language understanding and generation
  • Constraint mechanisms ensuring AI outputs remain within appropriate boundaries

This hybrid approach addresses AI's promise while mitigating risks like hallucinations and unreliable outputs.

Document Processing Transformation

Legal document processing represents one of AI's most impactful applications. The technology can:

  • Analyze documents at scale and speed impossible for human review
  • Extract key information from contracts, pleadings, and correspondence
  • Draft documents based on templates and contextual requirements
  • Review and redline contracts with consistency and completeness

For Garfield, document processing is central to automating debt recovery. Garfield's core skills include analyzing invoices and correspondence, generating letters before action, drafting claim forms, applying for default judgment and preparing court bundles.

Client-Centric Approaches

The discussion emphasized putting clients at the center of legal technology development. AI should enhance client experience through:

  • Faster turnaround on routine matters
  • Greater transparency in process and pricing
  • More accessible services at lower price points
  • Better communication and status updates

Garfield exemplifies client-centricity by making legal services accessible to SMEs that would never engage traditional law firms due to cost barriers.

Opportunities for Future Transformation

Looking forward, the panel explored where AI could take legal services:

  • Predictive analytics forecasting case outcomes and litigation risks
  • Automated compliance monitoring regulatory requirements in real-time
  • Enhanced research finding relevant precedents and authorities more efficiently
  • Process optimization identifying bottlenecks and improvement opportunities

Data Monetization and Strategic Value

The Salesforce partnership highlighted how legal departments can extract strategic value from data. AI enables law firms and legal departments to analyze their data for insights about:

  • Matter types and outcomes
  • Resource allocation efficiency
  • Client needs and preferences
  • Market trends and opportunities

Garfield's Unique Position

The webinar description specifically noted Philip's unique position: "Garfield AI's Philip Young represents the first law firm globally authorized to provide legal services via an AI-based solution."

This regulatory approval from the Solicitors Regulation Authority distinguishes Garfield from AI tools used by law firms. Garfield isn't just technology supporting legal work, it's an AI-native law firm delivering legal services directly to clients with full regulatory oversight.

From Theory to Practice

While many discussions about AI in legal remain theoretical or focus on incremental improvements, Garfield demonstrates comprehensive AI integration:

  • Complete process automation from initial claim assessment through court filing
  • Regulatory compliance with SRA authorization and oversight
  • Market creation serving clients traditional firms couldn't profitably serve
  • Scalable delivery handling volumes impossible with traditional staffing models

The Strategic, Creative, and Impactful Work

The webinar's vision of AI "freeing up legal professionals to focus on more strategic, creative, and impactful work" resonates with Philip's perspective on AI's role in legal services.

Rather than replacing lawyers, thoughtfully implemented AI can:

  • Eliminate drudgery like massive document reviews and disclosure exercises
  • Enable focus on judgment, strategy, and client relationships
  • Expand markets making legal services accessible to previously underserved segments
  • Improve outcomes through consistency, thoroughness, and reduced errors

Global Reach and International Interest

The Global LegalTech Talks platform provides international visibility for legal technology innovation. The webinar attracted participants from across the globe interested in understanding AI's practical applications in legal services.

Philip's participation exposed Garfield's pioneering approach to an international audience, demonstrating how the UK's regulatory environment, and particularly the SRA's forward-thinking approach, has enabled innovation that sets global standards.

Looking Forward

The webinar explored not just where AI is today in legal services, but where it's heading. As Philip has noted in other contexts, we're still in early days of AI's transformation of legal practice. The technology will continue evolving, capabilities will expand, and new applications will emerge.

Firms and legal service providers that engage thoughtfully with AI now, understanding both its potential and its limitations, will be best positioned to thrive as the technology matures.

Access the Webinar

More information about the Global LegalTech Talks series and this webinar is available at globallegaltechtalks.com.

About Garfield AI Garfield AI is the world's first AI-driven law firm, approved by the Solicitors Regulation Authority. The platform helps businesses recover small debts of up to £10k through a hybrid AI architecture combining expert systems with large language models, maintaining the highest standards of legal practice. Founded by senior City litigation lawyer Philip Young and quantum physicist Daniel Long, Garfield demonstrates how comprehensive AI integration can transform legal service delivery while maintaining regulatory compliance. Visit garfield.law to learn more.

Media Contact: Philip Young, CEO - philip@garfield.law Daniel Long, CTO - dan@garfield.law

About the Author

Hugo Rawling

Hugo Rawling

Legal Engineer

Hugo Rawling is a legal engineer at Garfield AI, the world's first SRA-authorised law firm to provide legal services via AI. He graduated from the University of Warwick with an LLB (Hons) in Law and is now pursuing a LLM alongside the Solicitors Qualifying Examination at the University of Law.