A final demand letter is exactly what it sounds like: a last attempt to get someone to pay before you take legal action.
Final demand vs letter before action
These terms are often used interchangeably, but there's an important difference:
| Final demand letter | Letter before action | |
|---|---|---|
| Purpose | Last informal warning | Formal pre-court requirement |
| Legal status | No specific legal requirements | Must follow Civil Procedure Rules |
| Typical use | Before the formal LBA | The formal step before court |
| Tone | Firm but may be less formal | Formal legal requirements |
In practice, many people combine them into one letter, though a lot of businesses that have a lot of B2C debt often issue final demands as a separate step before issuing letters before action. The key is that before you file a court claim, you must have sent a letter that meets the legal requirements of a letter before action. You do not have to issue a final demand letter - this is not required by the Court's rules.
What to include in a final demand
Essential elements:
- Your full name and contact details
- Their full name and address
- The exact amount owed (with breakdown)
- What the debt is for (i.e. identify the unpaid invoices and their dates)
- A clear deadline to pay (14-30 days)
- How to pay (bank details)
- Warning of court action if they don't pay
Helpful additions:
- Copies of invoices attached
- Reference to previous reminders sent
- Statement that costs will increase if you go to court
- Offer to discuss a payment plan (but only if you want to do this)
Free final demand letter template
[Your name/business name] [Your address] [Date]
FINAL DEMAND FOR PAYMENT
Dear [Debtor's name],
Re: Outstanding balance of £[amount] - FINAL NOTICE
Despite my previous reminders dated [dates of previous reminders], the sum of £[amount] remains unpaid.
This is my final demand for payment.
The debt:
- Amount: £[amount]
- Invoice(s): [numbers]
- Originally due: [date]
What you must do:
Pay the full amount within 14 days of this letter.
If you do not pay:
I will start legal action against you. This will add court fees to the amount you owe and may result in a County Court Judgment (CCJ) against your name.
Payment details:
[Bank name] Sort code: [XX-XX-XX] Account: [XXXXXXXX] Reference: [Invoice number]
If you are experiencing financial difficulties and wish to propose a payment arrangement, contact me within 7 days.
Yours sincerely,
[Your name]
When to send a final demand
The typical debt recovery timeline:
- Day 1-7 after due date: Friendly reminder
- Day 7-14: Firmer reminder
- Day 14-30: Final demand / Letter before action
- Day 30+: Court claim if no response
Don't wait too long. The longer a debt goes unpaid, the harder it is to recover.
Does a final demand letter work?
Yes, often it does. Many debtors pay after receiving a formal demand letter to avoid the hassle and cost of legal action.
The letter works because:
- It shows you're serious about pursuing the debt
- Court action has real consequences (CCJs, enforcement, credit damage)
- Most people want to avoid legal proceedings
- A formal letter is harder to ignore than an email
What if they still don't pay?
If your final demand is ignored:
- Wait for the deadline to pass (typically 14 days)
- **Prepare and send a Court compliant Letter Before Action"" Garfield can help you prepare and send this letter
- File a court claim If your Letter Before Action is not paid, you can issue a Court claim through Garfield
- The court will notify the debtor and give them 14 days to respond
- **If they paid"" then your case is concluded
- If they don't respond, you can apply for default judgment and Garfield will help you do that
- If they defend, the case proceeds to a hearing
How Garfield makes the process easier
If the debtor ignores your final demand letter, Garfield:
- Generates professional letters before action automatically
- Sends them via email and post
- Monitors for responses
- Automatically escalates to court filing if ignored and you wish to take this step
- Handles the court process for you
You upload your invoice, and Garfield handles everything else. No templates, no Post Office visits, no chasing deadlines.